For teams and businesses looking to quickly and effectively get Weik.io Enterprise instance up and running, we offer an installation service with a flat fee.
For individuals or team memebers looking to quickly and effectively get started on Weik.io, technical support is available weekdays from 9:00 AM to 5:00 PM with initial response times under 8 business hours.
For teams that run production workloads. Initial response time is between one hour and one business day, based on case severity.
For teams that run multiple business-critical functions and need fast responses, advisory services, and direct access to Weik.io experts. Initial response time between one hour and one business day, based on case severity, and includes high-severity incident management.